The terms that govern use of the VelorQ website and the VelorQ platform.
These Terms of Service ("Terms") govern your access to and use of the VelorQ website at velorq.ai and, where applicable, the VelorQ platform and related services (collectively, the "Services"). The Services are provided by UpLeap Technologies Private Limited ("VelorQ", "we", "us"). By accessing or using the Services, you agree to be bound by these Terms.
The Services are intended for organisations and individuals authorised to act on their behalf. By using the Services you represent that you have the legal authority to enter into these Terms. Platform access is governed by a separate commercial agreement executed between VelorQ and the customer organisation.
You agree not to:
The VelorQ Services, including all software, models, architecture, content, and documentation, are the intellectual property of UpLeap Technologies Private Limited and its licensors. You are granted a limited, non-exclusive, non-transferable right to use the Services strictly in accordance with these Terms and any applicable commercial agreement.
Customer data remains the property of the customer. VelorQ does not claim ownership of customer-submitted content and does not use tenant deployment data to train shared models.
VelorQ works to provide reliable Services with appropriate availability. Specific availability commitments, support levels, and credits (if any) are set out in the applicable commercial agreement or Service Level Agreement. The public website and marketing pages are provided on an "as available" basis.
Each party will protect the other's confidential information with the same degree of care it uses to protect its own — at minimum, reasonable care — and will use it only to perform its obligations under these Terms or any related agreement. This obligation survives termination of use.
Access to the public VelorQ website is free. Commercial use of the VelorQ platform is subject to the fees agreed in the applicable commercial agreement. All fees are non-refundable unless expressly stated otherwise.
Except as expressly stated in a separate commercial agreement, the Services are provided "as is" without warranties of any kind. VelorQ disclaims all implied warranties including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.
To the maximum extent permitted by law, in no event shall VelorQ, its affiliates, directors, or employees be liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits, revenue, or data arising from or related to the Services — even if advised of the possibility of such damages. VelorQ's aggregate liability for direct damages will not exceed the amounts paid to VelorQ in the twelve months preceding the event giving rise to the claim.
You agree to indemnify and hold harmless VelorQ, its affiliates, and their respective personnel from claims arising out of your violation of these Terms, your misuse of the Services, or your violation of applicable law.
We may suspend or terminate access to the Services at any time for violation of these Terms, for suspected abuse, or as required by law. Upon termination, your right to use the Services ends immediately; provisions that by their nature should survive will survive.
These Terms are governed by the laws of India, without regard to conflict-of-laws principles. Exclusive jurisdiction and venue rest with the competent courts of Hyderabad, Telangana, India, unless a different jurisdiction is specified in the applicable commercial agreement.
We may update these Terms from time to time. Material changes will be reflected on this page with a new "Last Updated" date. Your continued use of the Services after changes take effect constitutes acceptance.
For questions about these Terms, please contact us at hello@velorq.ai.
VelorQ · UpLeap Technologies Private Limited
Hyderabad · Telangana · India